Mediation

An alternative, flexible and cost effective dispute resolution service that can take place before, during and after arbitration

What is Mediation?

Mediation is a flexible and cost effective process conducted confidentially in which a neutral person actively assists parties in working towards a negotiated agreement of a dispute or difference, with the parties in ultimate control of the decision to settle and the terms of resolution.

The Benefits of Mediation
  • Flexible process
  • Cost effective
  • Confidential
  • Conducted when and where you like
  • No time limits
  • You are in control of the process
  • You can leave the process at any time
  • Decisions are made by the parties, not the mediator
  • It can occur before, during or after arbitration

The Stages

Mediation can occur before, during and after arbitration. Both parties must want to participate in the mediation process. Parties can choose a mediator from the ICA panel or they can ask the ICA to choose one on their behalf.

 

Mediation consists of five key stages:

Stage One

Preparation

Before mediation begins you will be asked to submit a brief statement highlighting the issues in dispute.